QUALIFICATIONS:

• EDUCATION: Minimum of AA degree in Computer Networking Technology and/or Telecommunications.
• CERTIFICATION: Comp TIA A+ CompTIA Network+ certification desired.
• EXPERIENCE: Previous experience in technology or related field preferred.

 

ESSENTIAL JOB FUNCTIONS: 

• Provides technical support to schools and their staff.
• Provides preventative maintenance on school networks, including switches, firewalls, file servers, printers, and workstations. May provide maintenance and support to the wired or wireless PBX or telephone switching system.
• Installs and maintains network and application software to the district.
• Implements and maintains digital networking (e.g., data, video) in the schools, including the installation and maintenance of the network and application software.
• Works with the districts technology team and the Prairie Lakes AEA network engineering staff to document and support the networks, including the development of network policy manuals, bench marking, and capacity planning of the district networks.
• Collaborate with the districts technology team(s) and Prairie Lakes AEA network engineering staff to prepare requests for proposals (RFPs), bids, and proposals, including the review of those proposals and bids from vendors.
• Supports school/schools in the cleaning and repair of computers components, setting up of new computers (multi-platforms), and installation of software and updates.
• Trouble shoots individual and system problems.
• Maintains and updates networks, cables, adapters, supplies, and infrastructure documentation.
• Provides informal instruction and support for the school’s/schools’ personnel on questions dealing with PC operating systems, network basics, and other equipment operation as needed
• Fulfill other duties and responsibilities as assigned

COMMON TO ALL EMPLOYEES:  

• Contributes to a positive and productive work, learning and team environment
• Believes in, advocates for, understands, supports and delivers the priority work of the AEAs, Iowa Public and Accredited Schools, the Iowa Department of Education and Prairie Lakes AEA
• Focuses upon agency and team efforts to deliver equitable, efficient and effective educational services that prepare Iowa children for a life well-lived
• Anticipates and responds to needs, requirements and expectations of clients resulting in acceleration, inspiration and innovation
• Demonstrates effective verbal, non-verbal, written, listening and visual communication
• Possesses effective interpersonal, collaboration, facilitation skills and is committed to relationships and partnerships, within and outside of the agency
• Exhibits self-motivation, reliability, organization, detail and quality and engages in continuous improvement of professional practice to build skills needed to perform job duties and meet agency goals and expectations
• Manages time effectively so that timelines are met and improved results are evident in learning, professional capacity and system effectiveness
• Problem solves by utilizing data-based decisions, preventing and resolving conflicts and providing comprehensive, high quality solutions
• Works with integrity and maintains confidentiality
• Models and integrates technology into daily work
• Understands other duties and responsibilities may be assigned, according to current needs of the agency or districts served

 PHYSICAL REQUIREMENTS: 

• Ability to travel between schools and sites served.
• Normal, routine levels of activity related to bending, carrying, climbing, hearing, lifting, reaching, sitting, standing, vision and walking, and may also involve above-average levels of activity at times that can’t always be anticipated.
• Ability to lift and carry fifty (50) pounds.
• Sufficient manual dexterity to be able to operate all equipment needed to complete responsibilities.

BENEFITS: Enjoy a strong benefits package featuring fully paid single health and dental insurance, employer-paid life and disability coverage, and a generous IPERS retirement plan.